FAQ

HOW TO ORDER -

How do I order?

Have a browse in my SHOP page to see what delicious desserts we have available and then add to your items to cart.

Then head to checkout for the following options:

If picking up- Please choose a suitable pick up time at checkout page. Full address will be given on your emailed receipt.

If choosing Express Post- Please ensure your order is placed by 5pm the day before.(Posted out Monday- Wednesday).

If choosing Saturday delivery- Please ensure you order is placed before 11am Thursday.

We have a variety of payment methods to choose from 🙂

Do you deliver or post out?

Express post is available at a flat rate of $9.95 Austraila wide. Orders are posted out Monday-Wednesday via Australia post Express.

Orders must be in by 5pm the day before postage day.

Saturday delivery is available at a flat rate of $12. Delivery is available to all addresses within Melbourne. Approx. 35km radius of Melbourne CBD or approx 70km via maps distance from Melbourne CBD. Free delivery for orders over $100.

Orders must be in by Thursday 5pm.

Is there a pick up option?

Yes, you can pick up from our council certified kitchen in Roxburgh Park.

Pick up days are: Tuesdays and Frdays between 4pm & 7pm

Orders must be picked up at the time frame you have selected at checkout. If you need to change the time, please contact us before the original pick up time has passed to ensure this can be arranged.

Address will be on your emailed receipt once you have made a purchase.

Can I cancel my order?

Orders can be cancelled, so long as you have contacted us three days before your original pick up/delivery date and a full refund will be given.

OUR SWEET TREATS

Do you use wholefood ingredients?

Yes we sure do! Most of the ingredients used are nutritious wholefoods.

Wholefood ingredients are the same as your regular ingredients that you would use on a daily basis, except wholefood ingredients are all kept in their complete and natural form. This means they contain the full potential of their health benefits! Fun fact: Some wholefoods we use, such as Rapadura sugar which is from the sugar cane plant, contains high amounts of Iron, 11% of your RDI in a teaspoon!

Are all your ingredients organic?

Not all my ingredients are organic, but yes they are mostly (over 80%) made up of organic ingredients.

Are all your ingredients natural?

Yes!! All my desserts are 100% natural, they do not contain any additives, preservatives, artificial colours or flavours. 

Are your desserts certified gluten free, vegan, nut free?

No, they are not certified at this time. But i do my upmost BEST to not cross contaminate and of these ingredients.

Do you have nutrition data?

If you would like any nutrition data for my desserts, please contact me.

How do I store my desserts?

To get the best quality for the longest time, please refridgerate our desserts in an airtight container. They will last at least 10 days before the quality starts to diminish. Chocolate bars last at least 2 weeks and must be refridgerated at all times.

Cookies can be left at a (cool) room temperature for at least 7 days, before the quality starts to diminish.