FAQ

HOW TO ORDER -

How do I order?

Have a browse in my SHOP page to see what delicious desserts we have available and add to your cart.

Head to checkout and choose either Saturday delivery, Express Post or Pick Up (please read more about this at shop/checkout page).

If picking up, please choose a suitable pick up time and ensure your order is placed at least by 11am the day before picking up. Full address will be given on your emailed receipt.

If choosing Express Post, please ensure your order is placed by 11am Monday. Your order will be send via premium Express post with tracking, available Australia Wide.

If choosing Saturday delivery, please ensure you order is placed before 11am Thursday.

Do you deliver or post out?

Express post is available at a flat rate of $14.95 Austraila wide. All orders are posted out every Tuesday via premium Australia Post Parcel boxes.

Orders must be in by Monday 11am.

Unfortunately we do not do personal/local deliveries at this current time.

Is there a pick up option?

Yes, you can pick up from our council certified kitchen in Roxburgh Park.

Pick up days are:

Tuesday 4pm-7pm

Wednesday 4pm-7pm

Friday 10am-12pm

Orders must be picked up at the time frame you have selected at checkout. If you need to change the time, please contact us before the original pick up time has passed.

Can I cancel my order?

Orders can be cancelled, so long as you have contacted us three days before your original pick up/delivery date and a full refund will be given.

ABOUT CLEAN TREATS -

What are clean treats?

Ok, so clean treats are the same taste bud tantalising desserts that you would usually enjoy, BUT made with wholefood ingredients that are all natural and free from chemicals. Believe me, all my desserts are uniquely made to hit those taste buds with a yummy POW! 

What are wholefoods?

Wholefood ingredients are the same as your regular ingredients that you would use on a daily basis, except wholefood ingredients are all kept in their complete and natural form. This means they contain the full potential of their health benefits! Fun fact: Some wholefoods we use, such as Rapadura sugar which is from the sugar cane plant, contains high amounts of Iron, 11% of your RDI in a teaspoon!

Are all your ingredients organic?

Not all my ingredients are organic, but yes they are mostly (over 80%) made up of organic ingredients.

Are all your ingredients natural?

Yes!! All my desserts are 100% natural, they do not contain any additives, artificial colours or flavours. 

What does refined sugar free mean?

This means that all the sweeteners are in their original wholefood form, without any of their nutritional benefits being stripped out of them or any nasty chemicals being put into them.
The unrefined sweeteners i use are:
Organic Rice Malt Syrup,
Organic pure maple syrup,
Organic coconut sugar and
Organic Rapadura sugar

Are your desserts certified gluten free, vegan, nut free?

No, they are not certified at this time. But i do my upmost BEST to not cross contaminate and of these ingredients.

Do you have nutrition data?

If you would like any nutrition data for my desserts, please contact me.

How do I store my desserts?

Exact storage information is in the written description for each dessert. All cookies have a shelf life of 10 days refridgerated in an airtight container.